Senior Service Engineer

Responsibilities

Maintenance & Troubleshooting

• Carry out systematic maintenance activities in the plant as per the service
  contract and to the satisfaction of the customer.
• Gather technical data related to the problem at hand, analyze the issue, propose
  and implement a logical solution for troubleshooting.
• Attend to breakdown on priority keeping the interest of the customer in mind.
• Prepare Service reports and liaise with finance to collect payments.
• Check available spares during customer visits and recommend spares.
• Maintain a positive relationship with the customer by providing exceptional
  service experience.

Commissioning

• Carry out commissioning of the Boilers & heaters as per commissioning
  guidelines.
• Carry out testing of the Boilers & Heaters units as per design parameters, to
  ensure that quality standards are met.
• Support Project engineer in technical hand over of the site to the customer
• Prepare commissioning reports for core equipment and the complete project.
• Provide design feedback to Solution Engineer/Project Engineer
• Adequately train customer’s staff/operator for Operations & Maintenance.
• Recommend spares requirement to the Customer & co-ordinate with spare sales
  team to ensure that spares are supplied to the customer.
• Check, validate and submit site related expenses to service manager, i.e. labor,
  suppliers, site purchases, etc.

Requirements

• The candidate should be Diploma/ BE in (Mechanical/Chemical/Electrical)
• He should have 6-7 years experience in providing service for utilities.